STOP REFERRAL LEAKAGE.
THE DIGITAL FAST LANE.
Connect independent providers directly to hospital workflows. Replace faxes with AI-powered intake and real-time status tracking.
WHY REFERRALS FAIL
THE FAX BLACK HOLE
60% of referrals are lost due to administrative friction. Paper faxes get lost, unread, or buried, causing patients to drift to competitors.
MANUAL DATA ENTRY
Intake staff waste hours re-typing patient demographics from PDF face sheets, leading to errors, typos, and clinical delays.
ZERO VISIBILITY
Referring doctors never know if their patient was actually booked, leading to frustrating phone tag and damaged relationships.
THE INTELLIGENT INTEROPERABILITY LAYER
Built on the Pega Launchpad™, our module sits between your external partners and your internal systems.
ZERO-ENTRY INTAKE (AI-POWERED)
Stop typing. Just drag and drop a patient Face Sheet. Our AI extracts demographics and insurance data instantly, auto-filling the referral in seconds.
- OCR Data Extraction
- Auto-Populate Case Fields
- Duplicate Detection
REAL-TIME “FEDEX” TRACKING
Give your partners a tracking number for every patient. They see exactly when the referral is Received, Triaged, and Booked—without calling you.
- Provider Portal Access
- Automated Email Updates
- Drastic Reduction in Phone Calls
SMART ROUTING
Automatically route referrals to the right specialist or facility based on insurance, location, and clinical urgency.
- Skill-Based Routing
- Load Balancing
- Urgency Prioritization
HOW IT WORKS
UPLOAD
Independent provider uploads the clinical packet (PDF, Image, or Electronic File).
EXTRACT
Synapse AI reads the data, validates insurance, and creates the case in Pega.
CONNECT
The hospital schedules the patient and the status updates instantly for all parties.
ENTERPRISE GRADE SECURITY
READY TO FIX YOUR INTAKE?
Stop losing patients to the fax black hole. Apply for the Synapse Health AI Pilot Program.
- Create a direct link with your top 5 referring providers.
- See the AI extraction in action with your own data.
- Receive a custom ROI analysis for your facility.