Proven Results

Transformation Stories That Speak for Themselves

From Pega Platform implementations to AI-powered BPM transformation and global enablement - real results from real enterprise engagements.

Insurance

Cutting Claims Processing Time by 60% With Pega Automation

A leading insurance carrier was drowning in manual claims handoffs, fragmented systems, and mounting SLA breaches. They needed a smarter way to process - fast.

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Banking & Financial Services

From 7 Days to 24 Hours: Reimagining Customer Onboarding for a Regional Bank

A regional bank's manual onboarding process was losing customers before they even opened an account. A complete digital overhaul was the only answer.

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Banking & Financial Services

Unifying Customer Service Across 6 Channels for a Major Retail Bank

A major retail bank was managing customer service across six disconnected channels with no unified view of the customer. Agents were frustrated, customers were repeating themselves, and NPS scores were falling.

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Financial Services · Pega AI

How a Global Investment Bank Reduced Decision Latency by 73% Using Pega Infinity AI

A global investment bank's credit decisioning process was taking days when it needed to take minutes. Manual review bottlenecks, inconsistent risk scoring, and siloed data were costing the bank deals and clients.

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Insurance · Pega GenAI

Deploying GenAI Across the Claims Lifecycle: How a Specialty Insurer Cut Settlement Time in Half

A specialty insurer was spending more time generating paperwork than settling claims. GenAI embedded into their Pega BPM platform changed the economics of their entire claims operation.

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Healthcare

Zero-Disruption Legacy Migration for a Multi-Site Healthcare Network

A healthcare network's 15-year-old legacy platform was creating compliance risk and blocking growth. A full re-platforming on Pega needed to happen without touching live operations.

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Insurance · Pega Constellation

Migrating a 12-Application Pega Estate to Constellation Without Stopping the Business

A leading North American insurance group needed to migrate its entire Pega application portfolio to Constellation - across 12 live applications, 200+ active users, and without disrupting daily operations.

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Enablement · Saudi Arabia

Upskilling a 16-Person Pega Team in Riyadh With an Intensive Constellation Bootcamp

A major enterprise in Saudi Arabia had gone live on Pega Constellation but their internal team lacked the depth to evolve and maintain it confidently. A targeted bootcamp changed that.

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